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Installation & Maintenance

Red Alert has a team of highly trained, professional engineers who install new equipment and maintain existing services in your clients’ homes.

Our telecare engineers are all security checked and wear a uniform with ID so your clients know exactly who they are when they arrive. It’s our policy to ensure our staff are sensitive and compassionate, and offer a friendly, jargon-free service. Once installed the engineer will show the care recipient how to use the equipment and won’t leave until they are sure the individual is happy and confident.

We provide our Telecare Engineers with regular training and professional development on new products to stay abreast of the latest technologies.

Many of our clients outsource the installation and maintenance of all their telecare and telehealth equipment to Red Alert Telecare, simply because they make huge cost savings. You only pay for what you need, which is often more cost effective than employing a full-time engineer. It's a hassle-free, reliable service that won’t break your budget.


London Borough of Southwark

Ashford Borough Council

London Borough of Newham

London Borough of Lambeth

London Borough of Bexley

London Borough of Barking and Dagenham

Thurrock Borough Council

The London Borough of Bromley

Hampshire County Council