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  • Red Alert Telecare - who we are

Technology care solutions

that make peoples’ lives better

Supplying security and care services for 20 years, Red Alert Telecare is an award-winning telecare and telehealth service provider delivering specialised solutions across the UK. Our tailored services are designed to support local authorities and commercial care organisations, helping them to make a real difference to the vulnerable people living in their communities.

The trusted name in Telecare

What makes us different

We treat people as individuals

Every care provider and care recipient needs an individually tailored package. Unlike many larger providers who offer a one-size-fits-all approach, Red Alert telecare advisors assess each case separately and build a bespoke package of services based on an individual’s needs.

We can rapidly respond to fast changing client demands

As we’ve proved to our clients’ time and time again, Red Alert is an agile organisation that can rapidly increase resource to match clients’ needs without compromising on quality of service.

We’re not restricted by manufacturer

We are not tied to a specific manufacturer and our Telecare Advisors will source and advise the best equipment for the individual… not the service provider.

This is our core business

We are a specialist telecare and telehealth technology assessment, installation and management provider. Unlike other companies, telecare is not a ‘bolt-on’ to our main business - this is all we do and that’s what makes us great.

We believe in treating people with respect

We feel passionately about helping to improve people’s lives by giving them the technology they need to live independently and safely for as long as possible. We endeavour to recruit people who are empathetic and caring, to give our clients and their care recipients the best experience possible.